Privacy Policy

1. Who we are

Kettle Zone Park is a pet grooming and care studio at n you visit our website, contact us, or book a service.

2. Information you provide

We may receive your name, telephone number, email address, preferred appointment time, pet details, grooming history, and any care instructions you choose to share. We ask only for information needed to respond safely and professionally.

3. Information collected automatically

Our website may receive technical details such as browser type, device type, approximate region, referring page, and pages visited. Optional analytics are collected only when you accept that category through our cookie controls.

4. How we use information

We use information to arrange appointments, prepare appropriate care, answer questions, provide updates, maintain studio records, improve our website, and meet legal or safety obligations. We do not use pet or client details for unrelated purposes.

5. Service communications

We may contact you about an appointment, a requested reply, a change to our hours, or an important service notice. We will not send promotional messages unless you have asked to receive them or applicable law permits us to do so.

6. Sharing and service providers

We may share limited information with trusted providers that help us host the website, manage communications, schedule appointments, or maintain security. Providers may use information only for the service they perform for Kettle Zone Park.

7. Retention

We keep appointment and care records for as long as reasonably necessary to provide consistent service, resolve questions, protect our legal interests, and comply with applicable requirements. We securely delete or anonymize information when it is no longer needed.

8. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No internet transmission is completely secure, so please avoid sending payment credentials or highly sensitive medical information through ordinary contact forms.

9. Your choices and rights

Depending on where you live, you may request access, correction, deletion, restriction, or a copy of personal information. You may also withdraw optional cookie consent. Contact us using the details below and we will respond within a reasonable period.

10. Children and pets

Our website is intended for adults arranging care for companion animals. We do not knowingly collect personal information from children. Pet information is used to provide care and is not treated as a substitute for veterinary records.

11. International transfers

Some technology providers may process information outside Japan. Where this occurs, Kettle Zone Park takes reasonable steps to ensure appropriate contractual or legal protections are in place.

12. Changes to this policy

We may update this policy when our services, technology, or legal obligations change. The date above identifies the current version. Material changes will be communicated through the website or directly where appropriate.

13. Contact

For privacy questions, call or write to Kettle Zone Park at